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Last updated: July 22, 2016

Your privacy is very important to Pioneer Human Services (“Pioneer” or “we”). Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, disclose and make use of personal information. This Privacy Policy explains data collection and use practices of and all related servers operated by Pioneer (collectively, the “Site”).  It does not apply to information we collect offline. By accessing the Site, you are consenting to the information collection and use practices described in this Privacy Policy.


We will ask you when we need information that personally identifies you (“personal information”) or allows us to contact you to provide a product or service or carry out a transaction that you have requested. The personal information we collect may include, without limitation, your name, e-mail address, regular mail address, and phone number.

We may collect certain information about your visit to the Site, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the date and time you access the Site, the pages that you access while at the Site, and the Internet address of the Web site from which you linked directly to the Site. This information is used to help improve the Site, analyze trends, and administer the Site.


We use personal information collected through our Site for the purposes described in this Policy or elsewhere on the Site. For example, we may use personal information we collect:

  • to provide information you request and to process and complete your donations and any related transactions;

  • to send you confirmations, support and administrative messages and otherwise facilitate your use of, and our administration and operation of, the Site;

  • to request feedback and to otherwise contact you about your use of the Site;

  • to send you information about our organization or that we think will be of interest to you, such as sending you information to keep you informed about various events and about Pioneer’s progress;

  • to solicit volunteers, donations and support for our organization;

  • to monitor and analyze site usage and trends, and to personalize and improve the Site and our users’ experiences on the Site;

  • to respond to your emails, submissions, questions, comments, and requests and to provide customer service; and

  • for any other purpose for which the information was collected.

In order to offer you a more consistent experience in your interactions with Pioneer, information collected by the Site may be combined with information collected by Pioneer from other sources.

Additionally, we may share information with other nonprofit organizations so they may send you information about their activities and progress.

We may merge Site-visitation data with demographic information, and we may use this information to provide more relevant content.  We may combine Site-visitation data with your personal information in order to provide you with personalized content.

Pioneer may share personal information with vendors, consultants, and other service providers or volunteers who are engaged by or working with us and who need access to such information to carry out their work for us.

Pioneer may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Pioneer; (b) protect and defend the rights or property of Pioneer or its affiliates; or (c) act in urgent circumstances to protect the personal safety of Pioneer employees or agents, users of Pioneer products or services, or members of the public.

Personal information collected on the Site may be stored and processed in the State of Washington or any other state or country in which Pioneer or its affiliates or agents maintain facilities, and by using the Site you consent to any such transfer of information to another state or country.


Please be aware that this Privacy Policy and any choices you make on the Site will not necessarily apply to personal information that is provided to Pioneer outside of the Site.

Pioneer may send out periodic e-mails to you with information on our organization.  You will be given the option to unsubscribe to these mailings.


Our Site may contain links to other websites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to from our Site. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.


Pioneer will use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, due to computer hackers, electronic malfunctions, and other events, Pioneer cannot guaranty that such safeguards will always protect such information.


The Site is a general audience web site and does not knowingly collect any personal information from children.


We may use cookies on the Site to enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of this or other Web sites you visit.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on the Site. This technology is a tool we may use to compile aggregated statistics about the Site usage, such as how many visitors clicked on key elements (such as links or graphics) on a web page. We may share such Site statistics with other companies.


If you have questions regarding this Privacy Policy, you should contact Pioneer using the contact information provided below.


We may update this Privacy Policy from time to time. When we do, we will also revise the "last updated" date at the top of the Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our practices. Your continued use of the Site constitutes your agreement to this Privacy Policy and any updates.


Pioneer welcomes your comments regarding this Privacy Policy. If you believe that Pioneer has not adhered to this Privacy Policy, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

Pioneer Human Services
7400 West Marginal Way South
Seattle, WA 98108

Email: [email protected]