Counseling and Treatment

Carnegie Resource Center

Rebecca Nelson
Carnegie Resource Center
3001 Oakes Avenue
Everett, WA 98201
United States
Who is eligible

All individuals in need of substance abuse treatment, mental health care, housing, employment or any other local service.

Carnegie Calendar & Information

View our two-page February 2023 Carnegie Calendar of Events  PDF icon HERE

Please note - the Carnegie Resource Center is OPEN and serving visitors but all will need to follow safety protocols including:

  • Wear a mask (masks are available in center for those not wearing a mask)
  • Agree to have temperature taken
  • Use hand sanitizer
  • Practice safe social distancing

The Carnegie Resource Center is a gateway to a multitude of resources and training opportunities related to mental health counseling and substance use disorder treatment, employment services, housing enrollment, veteran programs, health insurance navigation, and public benefit enrollments. All services at the center are coordinated by Pioneer Human Services.

The program offers a one-stop location where local residents can engage with several service providers. Partner agencies include: Washington State DSHS, Workforce Snohomish, Washington State Employment Security, Community Health Centers of Snohomish County, Volunteers of America Western Washington, Catholic Community Services, Seattle Goodwill, Housing Hope, Refugee and Immigrant Services Northwest, Center for Human Services and many more!


In-Home Counseling

Program Manager
United States
Who is eligible

Children must be residing in the home or plan to reunify in the near future.

How to apply

Families must be referred by the Department of Social and Health Services, Division of Children and Family Services.  Please call the program managers for more information:

Island, Snohomish, Skagit and Whatcom Counties

Contact Program Manager: 425-263-0430

Pioneer's Parental and Adolescent Counseling Services (PACS) provides intensive services to preserve families that are at significant risk of having children removed from the home due to abuse, neglect or severe family conflict in Island, Snohomish, Skagit and Whatcom Counties. We also support reunification of families that are currently separated due to an open dependency case. Our in-home counselors works with the parents and the children to identify specific barriers, challenges and needs. Each family learns to develop a plan and follow it. Goals are focused on specific issues the parents and/or youth need to address to realize positive change and move toward stability.

Focus areas
  • Placement prevention
  • Family reunification
  • Parental skill building
  • Individual and family counseling
  • Increase home safety
  • Problem solving

Pioneer Counseling - Emerson Clinic

910 W. Boone Avenue
Spokane, WA 99201
United States
Who is eligible


  • Adults 18 and older
  • Walk-in or call for an appointment

Referrals from law enforcement and other agencies are also accepted. Assessments for substance use disorders and mental health issues are held Monday through Friday from 9 AM - 5:30 PM. Medicaid is accepted for all services.


  • In-custody assessments for substance use disorders and treatment planning
  • Intensive outpatient recovery services
  • Innovative program for in-custody individuals includes assessments, treatment planning, transportation to treatment, outpatient counseling, peer support


  • In-custody adults

Pioneer Counseling-Emerson Clinic is open to serve all adults seeking recovery support. Walk-ins are always welcome!

The clinic provides intensive outpatient services to individuals struggling with substance use disorders and counseling for clients with mental health issues. The program also has a co-occurring program for individuals with concurrent mental health and substance use disorders. In addition, the clinic has a peer specialist to help clients with their needs in the community. 

Walk-in services
  • Substance use recovery supports including telehealth in the comfort of the client’s place of residency
  • Assessments and treatment planning 
  • DUI assessments
  • Intensive Outpatient Program (IOP)
  • Outpatient program
  • Peer support including supportive housing and employment 
Drug Court 

The clinic also serves individuals in the pre-conviction Spokane County Therapeutic Drug Court program, eligible under the Criminal Justice Treatment Account, Revised Code of Washington (CJTA RCW), or on federal probation. Patients who attend the program have a felony linked to substance use and many also have mental health conditions. In the Drug Court program, counseling staff work with over 100 patients over the course of the one-year long service. All patients are eligible to receive support services including housing, transportation funds, childcare and peer mentoring. Upon successful  completion of the counseling program, their felony charges that are a result of their substance use disorder are dismissed.

Drug Court Services

  • Comprehensive substance abuse recovery support
  • Mental health assessments and counseling
Mental Health Court

Through the Spokane County Therapeutic Felony Mental Health Court, we provide intensive outpatient substance abuse and mental health services to individuals in the pre-conviction Felony Mental Court program. Patients attending program have a felony linked to unmanaged mental health issues and potentially substance use issues as well. 


Emerson Clinic provides assessments and intensive outpatient treatment to approximately 65 patients who are also on federal probation. In addition, we provide urine screening to over 100 patients who are on federal probation. The curriculum for U.S. Probation clients is Seeking Safety and Thinking for Change.

U.S.Probation Services

  • Comprehensive substance abuse recovery support
  • Drug Testing Onsite available for all clients
  • Mental Health assessments and counseling services
  • MAT services available on site through Abilia
  • Full telehealth recovery program from the comfort of the client’s place of residency

Recovery Navigator Program

Pioneer Navigators
United States
Who is eligible: 
  • Persons who intersect with law enforcement due to simple drug possession
  • Persons with frequent contact with the legal system due to unmet behavioral health needs.
  • Persons at-risk of arrest 
  • Those falling through gaps in existing services.
How to access: 
  • Contact navigators and case managers by calling 509-385-4045.


The Pioneer Navigators (Recovery Navigator Program) provide outreach and engagement services for those who come into contact with law enforcement and other first responders. Our Navigators are alerted and come out to visit the individual in need to offer referral sources and support with entry into treatment services to help the person avoid further interaction with the criminal justice system. The primary function of the Navigators is connection and stabilization. 

Services include:
  • Access to substance use disorder (SUD) assessments
  • Referral to SUD treatment programs including in-patient and outpatient
  • Coordination and referral to wrap around services from the community 
  • Long-term case management and support follow-up 
  • Uber rides to court program (transportation for court related appointments)

X -Former Outpatient Clinic Contact Information

If you were a client of any of the following former Pioneer outpatient clinics and need access to your records or behavioral health resources, please see contact information in links below:
Fawcett Clinic - Tacoma   PDF icon Fawcett Clinic Client Letter  

Phoenix Recovery Services - Mount Vernon  PDF icon Client Letter

Rainier Clinic - Seattle  PDF icon Rainier Clinic Client Letter