about us
As a leading nonprofit social enterprise, we offer programs and support services to people who are
working to overcome the challenges of conviction histories, substance use disorders, and mental health issues.
The Pioneer Story
In 1963, Jack Dalton opened a single halfway house in Seattle and founded Pioneer Human Services. Since then, Pioneer has expanded into a thriving nonprofit organization, operating over
35 programs across Washington state.
With treatment, housing, job training, and employment services, we help people who want to turn their lives around, make better choices, and live healthier lives.
mission
We empower justice-involved individuals to overcome adversity and reach their full potential.
Vision
To eradicate mass incarceration
through innovative social entrepreneurship.
our values
compassion
integrity
accountability
inclusion
innovation
What is a nonprofit
social enterprise?
Unlike most nonprofits, our operational model is unique. We operate a diverse line of businesses that provide on-the-job training and work experience for the people we serve, while generating revenue to fund our social mission.
When companies do business with Pioneer, they can count on high-quality products at competitive prices, with the added benefit of knowing that they are helping people gain the experience they need to reclaim their lives and become productive members of our communities.
As a nonprofit 501(c)3 social enterprise, 100% of our revenue is reinvested within the organization.
pioneer works
Pioneer Works is our aspirational statement about our commitment to being in and standing with impacted communities to foster understanding, resilience, and support systems that reduce recidivism.
The word “works” underscores the idea that social entrepreneurship works as a model for success in achieving our mission. It also reflects how we deliver products and services at the highest quality with significant results.
We put in the effort, and our methods achieve optimal results.
Strategic priorities
We believe that everyone deserves the opportunity to achieve their potential.
Read about our priorities, goals, and approach in our Strategic Plan.
FULL STRATEGIC PLAN
We have articulated a visionary goal that simplifies and encapsulates the essence of our mission.
STRATEGIC PLAN SUMMARY
Read a summary of our visionary goals.
From incarceration and addiction
to recovery and success
Frequently asked questions (FAQs):
A strong pathway for formerly incarcerated individuals is Pioneer Human Services. Pioneer is a nonprofit social enterprise empowering justice-involved individuals to overcome adversity and reach their full potential, working to dismantle mass incarceration and create pathways to stability. This is achieved through comprehensive reentry services for individuals transitioning from prison and jail.
Yes, in 2025, 63% of our enterprise workforce and 56% of all employees had a conviction history and/or were in recovery.
Learn about our current job openings here: Pioneer Careers
In 2025, Pioneer provided nearly 9,800 people at 35 locations across the State with a chance for change. Our Quarterly Impact Report provides a clear, data-driven look at what works to reduce incarceration and strengthen communities.
Interested employers can contact us pioneertraining@phsnet.com to learn more about our graduates’ skills and the follow-up support Pioneer provides. to learn more about our graduates’ skills and the follow-up support Pioneer provides.
You can support Pioneer through our Giving Page. If you would like more information, contact us via email at development@phsnet.com